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Making a Consulate Appointment

For most Mexican immigration applications it is necessary to make an appointment at a Mexican consulate. Follow the steps below to do that directly with your chosen consulate or via the Mexitel online appointment service. 

Direct contact

Depending on the Mexican consulate you choose, you may be able to schedule an appointment by email, phone or in person. Firstly, a simple search in Google for Mexican consulate + location will produce the contact details of your local consulate. Alternatively, use this Embassies Worldwide website: If you are unable to book directly, you will have to do it online, through Mexitel, or contact for assistance.


Mexitel is a website specially created to schedule appointments at Mexican consulates worldwide for visas and other consular matters. Use this link in order to access Mexitel’s online system:  

How Do I Use Mexitel?

1. Get prepared

Before entering the Mexital portal you will need to know your passport details, your availability, the procedure name, and consulate location.

2. Create a Mexitel account

Once you’re at the Mexitel website, go to the upper right corner and select your language. Then select ‘create an account’. You will have to provide your name and contact details at this stage.

Be careful: At the bottom of the page you have the option to check one of two boxes. Make sure to check the one labeled Mexitel. 

Once your account has been created, you’ll receive a confirmation email. You can then access the appointment booking system.

3. Book an appointment 

To book an appointment, first log in to the Mexitel portal with your account details. You will then arrive at a page that requires details of your chosen consulate, type of procedure (e.g. visa) and personal information. Click on SEARCH and a calendar with the available appointments will open. Next, select the date and time you prefer and once finalized, you will receive a confirmation email. 

Finally, print the confirmation page and present it at the Mexican consulate on the appointment day, with the other required documentation.

** Please note that this is a guide based on experience in Playa del Carmen. Conditions will vary between consulates and applicants. This article was written pre-COVID-19. Allow for restrictions affecting waiting times and consulate operations. We highly recommend contacting your consulate in person before your appointment to clarify all requirements and procedures. We also welcome feedback about your experience so that we can keep our content updated.  

For a quote or more info on immigration to Mexico, email Adriana Vela at or call – 984 169 5375.

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